Terms of Service

The service

WebGrowthCraft provides an ongoing review of a customer's website, delivered as a written report at the cadence described on the pricing page. This is an advisory service. It is not website development, and it is not a guarantee of any commercial outcome.

Reports describe observations and recommended changes. Deciding whether to act on a recommendation, and carrying it out, remains the customer's responsibility.

Applications are reviewed before acceptance

Submitting the application form is a request, not an order. Every website is reviewed by hand before a subscription is agreed. We may decline an application, in which case nothing is charged and you are told why. A subscription exists only once an application has been accepted and the invoice has been paid.

No guaranteed results

We do not promise, and cannot promise, any particular search ranking, traffic volume, conversion rate, number of enquiries or revenue. Search engines and AI answer systems are operated by third parties and change without notice. Any example or illustration on this website describes a type of observation or improvement, not an expected outcome.

Customer responsibilities

The service depends on having a live website to review. You agree to keep the website publicly accessible for the duration of the subscription, to tell us if the address changes, and to provide accurate contact details.

You confirm that you are entitled to request a review of the website you submit, and that doing so does not breach any agreement you have with a third party.

Access

We do not require access to your website administration, hosting or analytics accounts. The review works from your publicly visible pages. If we later ask for access to sharpen a recommendation, doing so is entirely optional and you may decline without affecting the subscription.

Fees and billing

Subscriptions are billed at the price displayed on the pricing page at the time of your application, in advance, for the period you selected. Invoices are issued through PayPal and are payable on receipt.

Prices may change in future. A price change will not affect a period you have already paid for, and we will give notice by email before it applies to a renewal.

Reports and intellectual property

Reports are written for you and may be used freely within your own business, including by sharing them with your staff, your designer or your developer. You may not resell them, publish them as your own, or redistribute them outside your organisation without written permission.

Limitation of liability

The service is provided with reasonable skill and care, in good faith and on the basis of the information available to us. To the fullest extent permitted by law, WebGrowthCraft.com is not liable for indirect or consequential loss, loss of profit, loss of revenue or loss of anticipated savings arising from use of this website or the service.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Ending the subscription

Either party may end the subscription as described in the Refunds and Cancellation Policy. We may end it immediately if the website is used for unlawful purposes, if we are asked to act in a way that is misleading, or if the relationship becomes abusive.

Governing terms and contact

These terms are governed by the laws of the jurisdiction in which WebGrowthCraft.com operates, and any dispute falls to its courts.

Questions about these terms can be sent to hello@webgrowthcraft.com.