Questions

Answers to the things people actually ask

24 questions, grouped by the point at which they come up. If yours is not answered here, the contact page reaches a person rather than a ticket queue.

All answers are readable without JavaScript — the panels are still in the HTML.

The programme

Plans and payment

The weekly report

Scope and honesty

Ready to find out what your website should change first?

Apply and we will review your site by hand. If it is a good fit you will hear that within a few working days, followed by a PayPal invoice for the plan you chose.